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Version: 2023 R2

MailApproval

WEBCON Business Process Suite allows you to delegate tasks assigned to other users in the system, and to automatically close a task and select a workflow path by answering standard e-mail messages sent by the system.

To choose a workflow path via an e-mail message, you must:

  • Configure parameters of the e-mail inbox supporting MailApproval.
  • Configure the predefined list of commands for approval (optional) or a command enabling task delegation.
  • On workflow paths for which you want to start approval, you must configure suitable options in the MailApproval tab.
  • Standard e-mail messages sent by WEBCON Business Process Suite should contain the following fragment:

Information: You can reply to this message with a MailApproval command in the e-mail body. Type HELP in the e-mail body to get the list of all available MailApproval commands.

WFD_ID[-|368|-];WFD_Guid[-|77c6dadb-aab2-4b47-80ff-8ccfb02f8a25|-];

*Information: * You can reply to this message with a MailApproval command in the e-mail body. Type HELP in the e-mail body to get the list of all available MailApproval commands.
WFD_ID[-|368|-];WFD_Guid[-|77c6dadb-aab2-4b47-80ff-8ccfb02f8a25|-];

  1. To pass along one of the paths configured in pt. 3. you should reply to such an e-mail, entering one of the commands available on the path in the message content.
    If you want to delegate a task, in the message content you should enter a command for delegations followed by user ID (login, e-mail address, displayed name).