Change requests
The node allows you to configure the change request functionality, i.e. suggestions and remarks regarding applications. After their publication, the requests can be further discussed between users holding access to the application and constitute a basis for implementation of actual modifications.
1. Edit
The button allows you to enter edit mode, enabling you to make changes to the configuration.
2. Availability
The section allows you to manage the functionality availability. You can select one of the three available options:
- Disabled – disables change request functionality,
- Active – standard handling – enables change requests in Portal based on built-in mechanism,
- Active – custom handling – the option allows you to select an external, user-defined system, e.g. JIRA, for registering requests. In such case, clicking the Submit change request button within the user panel in Portal results in opening a link inserted in the URL field of the change request registration form. After selecting the option, additional configuration options become available.
3. Allow registering external requests
Once selected, it allows you to define how implementation requests based on change requests are created. After selecting the checkbox, you can define in the External requests handling mode field whether the implementation requests are registered in a dedicated WEBCON BPS workflow (Start a WEBCON BPS workflow) or an external online form (Change requests registration form URL).
After selecting the Allow registering external requests checkbox, the Register external request button becomes visible in the change request window for properly authorized users (System administrator, Application administrator, or Application supervisor).
To learn more about change requests, read the ARTICLE available in the WEBCON Community website.